Manage your Business Calls on the move with a single app

The latest VOCO business calls application helps you to manage calls with phone system functionality

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Introducing the new VOCO Business Calls App

Telecoms World's latest mobile app empowers your mobile phone with business call capabilities, including dial-out number presentation and detailed call analytics for tracking both incoming and outgoing calls. Additionally, the app offers full control over when and where calls are answered through its advanced call management features.

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VOCO Business Calls

Telecoms World's latest mobile app empowers your mobile phone with business call capabilities, including dial-out number presentation and detailed call analytics for tracking both incoming and outgoing calls. Additionally, the app offers full control over when and where calls are answered through its advanced call management features.

Manage call routing within the app, on the move.

Present your business number when dialling out.

View incoming and outgoing call analytics instantly.

Add callers into the app contacts for future calls.

Complete call management from an easy-to-use mobile app.

We've empowered business owners and their teams with cutting-edge call control features, integrated into the convenience of a mobile application. This user-friendly app places control over calls at users' fingertips, offering 24/7 cost-effective functionality without complexity.

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Three smartphones showing VOCO Business Calls app screens including login screen, call summary, and call data graph.

Key Benefits of the VOCO Business Calls App

VOCO offers a complete suite of advanded functionalities to elevate all your communication and customer contact to the next level

Manage Outgoing Calls

Display your business phone number when making calls from a mobile phone. The number display functionality enables users to choose the number that appears for the recipient, ensuring complete confidentiality of personal 07 phone numbers and establishing a uniform, professional company image when making and returning calls.

Manage Call Analytics

Observe both incoming and outgoing call data directly within the application. Instant access to call records by choosing specific dates and times. The application provides graphical reports and detailed call breakdowns, aiding in the tracking of marketing effectiveness, identifying peak call periods, and recognising missed callers.

Manage Incoming Calls

Utilise in-app functionalities to control the target numbers and times for answering incoming calls. Set your working hours, modify designated numbers and specify call routing for periods outside of work hours, weekends, or holidays/bank holidays. This is a simple method to manage incoming calls 24/7 365.

Speak to our experts on 0800 043 0430

Apple Download

For Apple phones - CLICK HERE TO DOWNLOAD

Speak to our experts on 0800 043 0430

Android Download

For Android phones - CLICK HERE TO DOWNLOAD

Download the VOCO and manage all your Business Calls from the App

The easy way to call customers back showing your business number, keeping your personal number private and creating a professional image to your callers.

Download the application today on your Apple or Android handset - any problems, our support team is on hand to get you up and running. Call on freephone 0800 043 4368

Speak to our experts on 0800 043 0430

Present your business number when dialling out to customers

A key function within the business calls application allows users to make calls out to customers presenting a business number, keeping your personal 07 mobile number private.

Speak to our experts on 0800 043 0430

View incoming and outgoing call data at all times of the day

Use the Call Analytics functions to view data on calls, gain insight to busy periods and flag missed calls that can be rang back at your convenience.

Speak to our experts on 0800 043 0430

Manage where and when calls are answered with call routing

Manage incoming calls with options to route calls based on time of day and ensure customer calls are handled with the care and attention needed to win business.

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Calls Out Number Presentation

Take full control of your outgoing calls by selecting which business number you want to display. Whether you're calling from your desktop or mobile device, you can choose the most appropriate number to represent your business. Quickly access your contact directory, use the intuitive dial pad, or review your call history to select a number to dial. Before making the call, simply choose the business number you’d like to appear as your caller ID. Once the call is placed, your selected number will be displayed to the recipient, maintaining a professional appearance and ensuring brand consistency in all your communications.

Number Presentation renders 2026
call analytics renders 2026

Inbound Call Analytics Data

Elevate your business communications by leveraging powerful call analytics tools designed to provide you with a clear, comprehensive view of your calling activity. With access to detailed call logs and visually engaging reports, you can monitor and optimise communication across your organisation. Effortlessly review in-depth records of all incoming and outgoing calls, including timestamps, durations, call outcomes, and associated contact details. These logs are transformed into interactive graphs and charts, giving you an at-a-glance understanding of key metrics such as call volume, frequency, response times, and user activity.  providing an at-a-glance understanding of key metrics.

Inbound Call Analytics Data

Elevate your business communications by leveraging powerful call analytics tools designed to provide you with a clear, comprehensive view of your calling activity. With access to detailed call logs and visually engaging reports, you can monitor and optimise communication across your organisation. Effortlessly review in-depth records of all incoming and outgoing calls, including timestamps, durations, call outcomes, and associated contact details. These logs are transformed into interactive graphs and charts, giving you an at-a-glance understanding of key metrics such as call volume, frequency, response times, and user activity.  providing an at-a-glance understanding of key metrics.

call analytics renders 2026

Call Routing

Manage your incoming calls with confidence and precision using a flexible, intelligent call routing system designed to keep your business connected and responsive. Whether you're handling high call volumes or managing multiple teams, our advanced inbound call management tools put you in charge of when, where, and how calls are answered. With just a few clicks, you can define custom call routing rules that align perfectly with your business operations. Seamlessly guide callers based on your business hours, team availability, or specific departments, ensuring that every call reaches the right person or destination, no matter the time of day.

Calls in renders 2026
Numbers and users renders 2026

Keep Your Number, Upgrade Your Business for the switch off in 2027

The UK’s traditional phone network (PSTN) will be switched off in January 2027, meaning all businesses must transition to digital, internet-based calling solutions. By porting your existing business number to Telecoms World, you can retain your current number while upgrading to a modern VoIP system ensuring no disruption to your customers or brand identity. Acting early helps you avoid last-minute delays, keeps your communications running smoothly, and eliminates the need to update marketing materials or risk missed calls during the transition.

Once your number is ported, you can use it on the VOCO Business Calls App, allowing you to make and receive business calls from anywhere on any device. This flexible, cloud-based solution offers advanced features such as call routing, voicemail to email, and team-wide connectivity, while also reducing costs and supporting hybrid working. Switching to VoIP isn’t just about meeting the 2027 deadline, it’s an opportunity to future-proof your business with a more scalable, reliable, and professional communications system.

Keep Your Number, Upgrade Your Business for the switch off in 2027

The UK’s traditional phone network (PSTN) will be switched off in January 2027, meaning all businesses must transition to digital, internet-based calling solutions. By porting your existing business number to Telecoms World, you can retain your current number while upgrading to a modern VoIP system ensuring no disruption to your customers or brand identity. Acting early helps you avoid last-minute delays, keeps your communications running smoothly, and eliminates the need to update marketing materials or risk missed calls during the transition.

Once your number is ported, you can use it on the VOCO Business Calls App, allowing you to make and receive business calls from anywhere on any device. This flexible, cloud-based solution offers advanced features such as call routing, voicemail to email, and team-wide connectivity, while also reducing costs and supporting hybrid working. Switching to VoIP isn’t just about meeting the 2027 deadline, it’s an opportunity to future-proof your business with a more scalable, reliable, and professional communications system.

Numbers and users renders 2026

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